By clicking Submit you are indicating that you have read and agree to the Complaints Board’s We were flown to Heathrow instead of Gatwick and had to incur extra charges to return home to Brighton. There are no trips to the bathroom or restaurants.

We had requested for two wheelchairs and she did not summon them in-spite of several reminders & standing in her face as a reminder – kept on telling me I have called but when the wheelchairs finally arrived ( I had to go scream at her to call since boarding was to start in 5 minutes and we had to go through security!!

It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers.Copyright © 2020 Consumers Unified LLC. My Admin called from the US twice, and she was hung up on twice. Aer Lingus has gone from being my preferred airline to one I avoid whenever possible. - united kingdom. The seats were very uncomfortable and I ended up in pain for the last 2 hours of our 6 hour flight into Dublin.

This does not surprise me.

Then a cheeky supervisor said you aint going nowhere.
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A very rude aggressive young guy said I could not cancel and receive a refund. Retired and on fixed incomeI was flying from Frankfurt to Boston via Dublin on 1/7/2020 with flights EI0651 and EI0139. I had 3 flights booked and the other two were there but not his one.

Okay fine, right?

On 13th April I managed to find out that AL’s head office is at Dublin Airport and I wrote a three page letter with my complaint to Mr Stephen Kavanagh, the CEO and I am still awaiting even an acknowledgement, though I know it was received because it was signed for. Due to weather conditions, instead of flying American to Dublin, we were rerouted through Heathrow and flown to Dublin on Aer Lingus.

I emailed customer service several times requesting a refund. Ireland is one of the most welcoming countries I have ever been to. A flight attendant finally worked it out, but that's a bit late. I originally replied to her email on 19/04/17 and once again on the 26/04/17 – both times requesting if she could inform me when the cheque had been posted. We were treating ourselves to a delightful 8 day vacation to see our 20 year old son, who is working in Madrid on a summer internship. Unfortunately getting there and back has made it a trip from hell. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Came back and submitted 3 complaints online.

Right in front of me, I saw another flight attendant come asking for vegetarian meals and take two of the three last vegetarian meals left from the crew in the back.

I do appreciate that the sales assistant I spoke to did everything she could to assist, however the outcome is still unsatisfactory.On the first of May this year we traveled to Cork for one week after hearing my husband had cancer,he needed to go before starting chemo. Sybil Hosek. I have filled out the online form twice and called 4 times. By clicking Submit you are indicating that you have read and agree to the Complaints Board’s Here in America we also had a bad storm at that time and two massive trees fell in my yard causing a lot of damage. I’ve always chosen Aer Lingus over Ryanair however, I felt as senior citizens we were not treated very well and I will think twice the next time before choosing an airline.My flight was cancelled for the 1st of march 2018 because of the storm in Ireland, in which was my layover from Portugal, it was then cancelled from Portugal and rebooked through Aer Lingus on united airlines for the 3rd of march but Are Lingus only made a reservation and did not ticket it. 2 mksl 6. So I'm essentially just losing $150 dollars...Aer Lingus and Travelocity are scam artists.

Upon returning to the states I submitted a reimbursement claim to Aer Lingus, using their forms and procedures.

Partially-cancelled flights And still the mails came.

My Booking Reference: 2B28G6 Its location on this page may change next time you visit.For more information about reviews on ConsumerAffairs.com please visit our

I followed them on Instagram, commenting on multiple post, talking to others who have been wronged on there as well, direct messaging on there- they don’t respond to the dms on Instagram, and all their comments seem automated. It took over an hour on the phone to come up with an alternative flight which was leaving that same night from Hartford.

This flight was supposed to take off at 12.30pm. After nearly 2 years of planning, my husband & I travelled to Edinburgh Scotland, via Dublin Ireland, for the Gathering of the Clans.By clicking Submit you are indicating that you have read and agree to the Complaints Board’s But the level of disorganization that they have shown that morning in Frankfurt dwarfs anything I have ever seen before in the airline industry and now trying to dodge the compensation determined by law indicates fraudulent practices towards their customers.I came to Chicago for a very important meeting for the Thanksgiving weekend and my luggage was delayed. In the end I had 3 supervisors tell me just find a hotel the airport is closing within an hour and they would pay us for the hotel, taxi, food, and the unused portion of our flight. The EC 261 regulation gives passengers the right to claim for compensation when they have suffered delayed, canceled or overbooked flights, which are no fault of their own.
), the wheelchair pushers told me that they were free and waiting for long (we had reserved the wheelchairs in advance; I had also called a day before travel date to confirm that they have wheelchair and my special food request on our itinerary).

But when her case was processed the plane to Dublin was already gone. When I select united kingdom. Aer Lingus’s Australian contact in Sydney were hopeless and just kept referring me to head office.


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