The daunting call rates, unsatisfactory customer service, and hidden charges just about round up the old brands reputation. We don't need cable replaced, we don't even have phone service by Suddenlink, and all we want is to have the internet work since it's been an entire month of missed opportunites, being dropped from online groups because I have been unable to participate, missing potential interviews, emails not being sent because the connecton dropped before the send button could be clicked, etc. You can cancel via the following channels: Heres how you can cancel your Suddenlink service subscription on its website: Give a ring to Suddenlinks customer service on 877-694 9474 and request the cancelation of your subscription. Canceling Service is a nightmare. This website is using a security service to protect itself from online attacks. If you cancel your account Suddenlink requires that you return any equipment you have rented from them in the same condition. Start with Troubleshooter to fix many service issues remotely and schedule a repair appointment if needed. Click on the appointment block on the schedule to launch the popup menu. You can reschedule a repair appointment for existing service using Service Appointment Manager up until the day before the appointment. Our virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a free trial comes to an end. When the cancelation is processed, our app will send you a notification. I then chose the "call you when you are next in line" option. You may speak to a Suddenlink representative at a Suddenlink store, by phone (1-877-794-2724), or via online chat. When You Suddenly Don't Care Anymore. No, there is no possibility to pause your Suddenlink subscription. Do the right thing and at least call (or do it in person). If you cancel your account, close it, or even downgrade your services before you have completed the length of the. Suddenlink has become synonymous with rude and unhelpful customer support. Link your email or bank account to our app, and well point out which services you should get rid of and save a decent amount of cash. Learn how to schedule, manage, and prepare for a visit with an Optimum Technician. Their customer support is available 24/7 to attend to your problems or enquiries. Follow the IVR prompts to reach a customer service representative. Click to reveal Reliable landline service, no internet required, Caring for loved ones has never been so simple, Our Values, Mission and Cultures at the Company. constantly changing schedule cannot plan anything outside of work. Chat (7 days a week): 9:00 a.m.midnight (CST). This service cannot be rescheduled online. (h) Deactivation. We are here to help and would be happy to check on your appointment for you. If you see an outage in your area, Suddenlink is already working to resolve it. Companies respond better when others are watching. Contact Suddenlinks customer service at +1-888-822-5151. If you cancel your account, close it, or even downgrade your services before you have completed the length of the Suddenlink contract to what you originally agreed, you will have to pay: Both of these are automatically applied to your account, and Suddenlink will charge whatever credit or debit card you have associated with your account. Invalid password, please complete all fields. 4. The technician will arrive today between {{plannedTimeWithAnd}}. 5. 119.82.227.201 If youre moving to a new address, Suddenlink makes that easy for you. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. and own devices are in your home at the time of the visit, so our technicians can confirm everything is working before they leave, All pets are secured while the technician is in your home, TVs that are connected or will be connected to our service and their entertainment centers are at least three to five feet away from the wall, The technician can easily access the location where the cable is coming into your home, The technician will call you when they are on their way and arrive within the scheduled appointment window, Upon arrival, the technician will verify the appointment request reason and services that are scheduled to be completed - all technicians have a company issued ID and will show you upon request, The technician will assess the environment and decide if the work needs to be completed inside or outside your home, For an installation, pick where you want the technician to install the outlets, We strongly recommend that you set up your, The technician will verify that all services are working upon completion of the appointment. Important reminders: An adult (18+) must be present for the full duration of the appointment. Find one using these steps: Be prepared with the following info and supplies: The last two items are optional, but theyll help you forget youre on hold listening to elevator music. Community Phones landline service is 31-35% cheaper than traditional and digital landlines, 20-25% cheaper than VoIP, and a whopping 73% cheaper than a cell phone. This move comes after a long transition period, and were glad that the two brands are finally consolidating their plans. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. If youd prefer to speak to a rep about your move, call, Let em down easy. If you are cancelling Suddenlink because of an unresolved complaint, let us help you file a claim. A cancellation fee will be charged from the subscriber to confirm the cancellation. If one of the scenarios below fits your situation, follow the corresponding directions and see if they resolve the issue. Optimum provided Internet equipment (modem/router/gateway/Xtend), Optimum provided TV equipment (cable boxes, cable cards and Stream), Customer-owned modem/router/gateway/extenders, 3rd party devices (such as streaming devices, Tivo, etc. , they dont have a very favorable cancellation policy. Head over to our Optimum customer service guide to learn more. if youre not satisfied with the service you selected. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} If the problem persists, call Suddenlink Customer Support at 1-877-794-2724. - I had to wait 7 days before an appointment was avilable. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. Community Phones landline base connects to cell towers in your area. Unfortunately, Suddenlink does not have 24-hour support. That you could make it resolved in a few days is wonderful. If you cancel your services before the current billing period ends, you wont receive a partial refund for the used subscription period. Suddenlink Communications is a telecommunications company that belongs to Altice USA. - At 8pm there is still no tech and no phone call. Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and health of you and your household. Do you really want Heres how you can delegate this task to DoNotPay: Once your Suddenlink subscription has been canceled, well let you know. You will receive a confirmation message. 2010-2023 CableTV. On the other hand, it still has a service speed disadvantage when you compare it to fiber. Customers have reported several call drops and poor call quality on VoIP calls. I cant say enough good about this company! For more information on our methodology, check out our How We Rank page. You will receive an email with a copy of your work order within 90 minutes of completing your appointment. VoIP-based phones require you to have fast, reliable internet and do not work during a power outage. The cancelation will go into effect at the end of the then-current billing period. This cost is based on what equipment you have used. Status as of {{mm}}/{{dd}}/{{yy}} Have your account information ready as they might need your contact info and details about the services you use. Be prepared for taking a stand if youre sure that you want to cancel since the agents job is to make you change your mind. This will continue until you cancel your account. Internet Speeds Secure Internet PRO WiFi LTE Wireless Backup Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice Service Plans TV. Suddenlink spokesperson. We can also help you cancel those, too. 2. We had gotten up early to make a dessert for the technician to reward him for coming out to the house and had cancelled plans with friends that afternoon just in case he was late. -The same issues continued as before, and in fact got worse over the next few days. You will receive an email Lorum ipsum. {{appointmentRescheduledSelected.APPOINTMENTTYPE}}. Log into your Suddenlink account. Suddenlink landline service has caused more disappointments than satisfaction. It would be intelligent to cancel your Suddenlink subscription and choose Community Phone. {{data.DELAYEDHOUR}} hours**. Enter your zip code below to find the right internet and TV service for you. If you decide to terminate your Suddenlink services and move on to another company, you can try these methods: Have your account information ready as they might need your contact info and details about the services you use. This will serve as proof in case the equipment is misplaced. Need help? In other to carry this effectively, youll be provided with some simple guidelines to follow to help you terminate your Suddenlink service successfully. While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. {{hr}}:{{min}}{{daySlot}}, Your Targeted online advertising and TV for business customers. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. {{hr}}:{{min}}{{daySlot}}, Status as of {{mm}}/{{dd}}/{{yy}} Start Troubleshooter Or chat with us now to schedule. Go to the Suddenlink website. Then, click on the account details option. Stay updated on the latest products and services anytime anywhere. I show no missed calls, there were 3 of us home. I told her I had no idea whose number that was and she apologized and said she'd change it in the system. SUPPORT. If you are not happy with the ordered services, you need to get in touch with the company within 30 days of the first day of service to obtain a full refund. -After another long wait I got in touch with another representative who told me that the tech will have to call back and schedule a new day to come out. Suddenlink is a U.S.-based service provider of cable television, home phone, mobile service, high-speed internet, home security, and advertising. Check what Suddenlink customers have to say about their customer support. In response to the complaint, Suddenlink spoke with the customer on May 24, 2022, to acknowledge receipt of the complaint and apologize for any poor experience. She said they would take that into consideration and changed the topic. Several Suddenlink customers have reported hidden charges, expensive forced upgrades, and steep price increases. The fee is about $200 together with other outstanding service and equipment charges. Once the number has been ported, Cancel your old plan with Suddenlink. Then she asked for my ID access number, which I had already put into the system but repeated for her again, and she also said that was incorrect. Be sure to include the date in the file name for easy reference. In addition, you can visit Suddenlinks business support portal online and troubleshoot your problems with user guides and video tutorialsor start a chat. Read on to learn how to cancel a Suddenlink subscription and switch to Community Phone! Preventing Unwanted Auto-Renewed Charges with DoNotPay. People need to know someone is out there to help! Cancel Direct Line Auto-Renewal Before You're Charged Again! Call quality and clarity are dependent on the strength of your internet connection. All rights reserved. Well search for your dormant subscriptions, then offer to cancel them on your behalf. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. The catch lies in the fact its not tied to your bank account, so you can easily avoid any unsolicited costs. We recommend using chat or phone support for help in real time. Payment may be requested when you are scheduling your appointment with a sales representative. Available dates will be white squares. If you have a monthly subscription, this begins either on the first day after your Suddenlink equipment is installed, or it automatically renews every month thereafter. is a telecommunications company that belongs to Altice USA. there has been a lot of talk about fiber coming to my area, my local village has talked about supplying it and billing us with our utilities, Centrylink has said that they are planning it, considering they only offer 6, yes 6, mbps in my area. With DoNotPays virtual credit card generator, you can count on this never happening again. The fine print stipulates that there are no refunds or credits for partially used subscriptions nor are any of your payments refundable. , many of which have to do with billing issues. We have coverage in your area! As a result of these, Suddenlink outclasses other cable networks when it comes to average speed. The process usually includes these steps: Bring your contracts and other relevant account information, Take any equipment that needs to be returned with you, Talk to the salesperson in the store and hold your ground, Cancel Suddenlink With DoNotPay and Save Yourself Some Time, Set up a profile on DoNotPays website in a, Choose Find Hidden Money from the dashboard, When asked about the service provider, type in Suddenlink, Possible Problems When You Decide to Cancel Suddenlink, As if going to a physical store or contacting call centers werent already a hassle, once you try to cancel your Suddenlink service, Any outstanding charges for equipment or other services will be added as well. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. She then paused, and said nevermind that he was still scheduled for this evening but she had no idea when. (Review from Trustpilot). Once youve selected the services and plans you want, continue the check-out process online or call Suddenlink at. FInally she asked for my email which she said matched, so she was able to help me. If youre not certain which service will work better for you, check our succinct comparison breakdown below: When youre paying for many services in smaller monthly or weekly installments, the real cumulative cost can surprise you. Did your connection drop just as you were about to headshot some chump in Fortnite? 2023 CSC Holdings, LLC. , payments are non-refundable. She had no idea where the erroneous number came from either. You can reach a live, human Suddenlink representative by calling 1-877-794-2724 between the hours of 8:00 a.m. and 8:00 p.m. MondayFriday or 9:00 a.m. and 6:00 p.m. on Saturdays. You could cancel service in two ways: online or on the phone. to cancel your appointment set for: If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. (Add a review)Community Phones reliable customer support is available 24/7 to answer any query or help you with issues patiently. We can even guide you through fighting sexual harassment or asking for your money back when the company offers no refunds. For more information, please see our While there are no cancelation fees per se, if you decide to break your contract before it ends, the odds that you will have to pay for early termination are high. If you prefer to stay at home, you can cancel Suddenlink by calling 877-794-2724. Best of the Best. Suddenlink should be called SuddenDisconnection or perhaps SuddenDisappointment or most accurately SuddenFrustration. To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay, jump the queue, and spend your free time on something more enjoyable than listening to annoying call center music. He proceeded to talk over me while I was trying to ask the questions that I had about what to do next and finally hung up without saying goodbye. First dial the customer support number: 1-877-694-9474. One of us got home within a few minutes of when the tech said he was here (around 8:21am) and didn't see any vehicle. Read on for more information about how Suddenlink customer service compares to other TV and internet providers, plus answers to your tech questions and how to pay your Suddenlink bill. You can access DoNotPay from any web browser and get assistance with a wide-ranging list of tasks and issues, including: We have helped over 300,000 people with their problems. Example: Suddenlink chat 093019. 3. Your best alternative - Community Phone, connects your landline phone to cell phone towers in your area, eliminating the need for internet or copper wire connections. Click on "Terminate Account". He never came out to the house, but mentioned over the phone that if I was still having an issue in a few days to call back to Suddenlink and request another technician. {{data.TIME}}. She must have muted me instead because I could hear her entire conversation but when it was finished, she couldn't hear me at all and we tried to communicate for about 4 minutes before I gave up and hung up to call back. For this article, our experts spent hours hunting down and testing Suddenlink contact numbers, exploring its online help resources, and researching what customer said about their experience. You do not need to be home for this pre-assessment. Theme Scene is an independently owned cable TV & internet is comparison review resource. This appointment was scheduled for the technician to show up anytime from 1:00pm-5:00pm. How to Cancel Suddenlink With Just a Few Taps on Your Phone. Has your service with Suddenlink left you disappointed? Depending on the type of installation selected (standard vs premium): . Click on the 'Account Information' button. If you request a cancelation after a new service period has already started, it will come into effect at the end of the then-current service period. She asked to put me on hold and went to put herself on mute to talk to another employee about where the tech was. For example, some customers have seen excessively high early termination fees. When it comes to service, Optimum has you covered. You can also call customer service on the phone . Have your account information ready as they might need your contact info and details about the services you use. No, youre not eligible to receive a prorated Suddenlink refund. Check for Outages . Our mission is to educate consumers on cable & internet and home services. There is a charge for service calls unless the issue is caused by Optimum equipment. She asked me to confirm my address, which I read off the statment, and she said it was incorrect. The companys Residential Services Agreement states that payments are non-refundable, and they dont allow for any refunds or credits for partially used subscription periods. I am not used to the customer being repeatedly accused of lying about a technician when I have no reason to do so. I live in Northeast ohio, and suddenlink offers up to 150 mbps in my area. First, you need to visit their website and login with your account details. What Does It Do, What You Need To Be Aware Of Before Terminating Your Suddenlink Services, Follow These Steps To Cancel Your Suddenlink Internet, How To Call A Suddenlink Customer Service, Alternatively: Follow Suddenlink Voice Main Menu. I spent a total of 57 minutes on hold waiting for customer service to ask where the tech was. ComplaintsBoard.com is a leading complaint resolution website on the Internet. - Two hours later there was no tech and no call. We went over my phone number, and how to find the house. Theyre useful for recalling actions taken on our account and instructions from reps. And unfortunately, Suddenlink doesnt offer this service. Also, they provide a deal of thirty (30) days money-back guarantee. The first woman that answered was sweet and elderly and had trouble understanding my name and what I wanted. Community Phone does not bundle your landline with expensive services you dont need. All of the downloads are safe from the vendor's official website. Sit back and relax while we do the work. Thank you for the opportunity to help with something so precious. We are launching here soon. The next dropdown will be the terminate account option. That way, you can track all your recurring charges and locate the ones you forgot about. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Ape need Modem and router for suddenlink, Doesn't know anything about it. Community Phones landline base connects to the cell towers in your area to give you excellent call quality and clarity. Suddenlinks cancellation policy is not customer-friendly, as you are charged a cancellation fee on confirming the cancellation. Im curious if i could get a Modem/ router combo that will set me up to use the same hardware if that fiber dream ever comes true. Fees to Cancel Your Account with Suddenlink. Place it inside the box and seal it. If you dont want to deal with tiresome agents and salespeople over the phone or in-person, check out how effortless DoNotPays method is: It is as easy as one-two-three. Do you really want Click on the 'Account Information' button. on the monthly service fee. Your third option is to allow us to cancel your Suddenlink subscription for you, which also happens to be the most straightforward, fastest way to do it. regardless. You may receive a customer satisfaction survey 24 hours after your appointment. If you have tried to cancel your Suddenlink account but for some reason they wont let you, or your final bill is far beyond what you were told were the closing costs, consider using FairShake. Now, you can request the cancellation of your service. Check back here the day of your appointment for real time updates on when the technician will arrive. If you would like to keep your existing number when switching to Community Phone, please follow these steps: 1. Produce and print a label Click hereand type in your information. The action you just performed triggered the security solution. , and spend your free time on something more enjoyable than listening to annoying call center music. Add the most recent copy of your Suddenlink bill. Performance & security by Cloudflare. Channel 7 investigated dozens of complaints against the company Suddenlink. File a complaint to Suddenlink Communications, Suddenlink Communications - talk to the home office, Suddenlink Communications - tiling/sound cutting out, Suddenlink Communications - fraud / unauthorized charges, Suddenlink Communications - outages/billing, Suddenlink Communications - customer service, Suddenlink Communications - customer service agents, Suddenlink Communications - Phone service, Suddenlink Communications - Spam phone call, Suddenlink Communications reviews & complaints. The use of Community Phone is foolproof as it is secure against any breach since landline service is not internet-serviced and is impossible to hack. to cancel your appointment? To avoid long waiting times when contacting Suddenlink or other customer service centers, try DoNotPay. If its a record of your Suddenlink support conversation that you want, you can copy your chat into an MS Word or Google Doc document. I cannot express how frustrating that is. This time the person on the phone was able to determine through his computer that it was an issue with the modem/router so we agreed to have a tech come out and replace it. Need a nerd to help you sort em out? You will be charged a cancellation fee if you terminate the service before the expiration time has elapsed. - In the beginning of July, I had some issues with our internet randomly disconnecting for minutes at a time. In addition to canceling Suddenlink, DoNotPay can help you. Share your photos and videos with others to prove the truth of your words. If you are able to reschedule, you will be able to click the "reschedule" button. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Cookie Notice Any outstanding charges for equipment or other services will be added as well. The customer service rep asked if the net was working and I said no that the problem is still the same. Get online support for your cable, phone and internet services from Optimum. Log into your account. You pay for what you get. All times are central standard time (CST). Note:If you do not know your Suddenlink account number, click onsuddenlink.net, navigate to My Account located at the top right corner and sign in. With connectivity even in rural areas, cost-effective plans, 24/7 reliable customer Support, NO Hidden charges, and No bundles, Community Phone is just what you have been looking for! Proceed to drop off the box When everything is set, seal the package and take it to FedEx Office, Walgreens, or any approved FedEx location. Finally I got someone who was willing to listen to the situation, who introduced themselves more than once (Cynthia) and who checked my phone number in the system (apparently it still hadn't been changed from the earlier one that we hadn't ever heard of, even after the previous tech said that they changed it), asked me a security question, and confirmed that the correct number was and had been on my account. Need help with your Suddenlink business account? As others have said, the only reason this company is still in business, is because there is no other option for internet service in Truckee. Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on assorted subscription and membership fees. To cancel your Suddenlink subscription: Go to the Suddenlink website. Will I be charged an Early Termination Fee on Suddenlink? Invalid Optimum ID, please complete all fields. "@jin_chateau Hello Jenn! Happening Again call quality and clarity are dependent on the strength of work... On something more enjoyable than listening to annoying call center music can on... Brands reputation listening to annoying call center music dropdown will be added as well to Altice USA employee about the. Email with a sales representative no that the problem is still no tech and no phone call dozens. Quot ; terminate account & quot ; call you when you are scheduling your appointment information on methodology. Canceling Suddenlink, does n't know anything about it to the customer service rep asked if the net working... Used subscriptions nor are any of your internet connection app will send you a notification 94612Tel (... Of which have to do with billing issues may speak to a rep about your move call! Learn about all the COVID-19 precautions our technicians are taking to ensure the safety and of. Grossly underestimate how much theyre spending on assorted subscription and switch to Community phone does bundle... Numerous surveys have revealed that people tend to grossly underestimate how much theyre on... Asked for my email which she said they would take that into consideration and the... Cookie Notice any outstanding charges for equipment or other customer service centers, try DoNotPay evening but had! Cable television, home security, and hidden charges, expensive forced upgrades, and were glad the... And relax while we do the right internet and home services want click on & quot ; reschedule & ;. Our how we Rank page 'd change it in person ) what customers... Anything outside of work for example, some customers have reported several call drops and poor call quality on calls. ; terminate account option login with your account information & # x27 ; account information ready as they might your. And do not work during a power outage then offer to cancel cancel suddenlink technician appointment. The day before the expiration time has elapsed your zip code below find. Next in line cancel suddenlink technician appointment quot ; button and spend your free time on something more enjoyable than listening to call! Because of an unresolved complaint, Let us help you terminate your subscription... Sincerity and expertise of FairShake we would be intelligent to cancel Suddenlink by calling 877-794-2724 to educate on. Because of an unresolved complaint, Let em down easy, Satellite or phone support help... More information on our account and instructions from reps. and unfortunately, Suddenlink doesnt offer this.... Close it, or even downgrade your services before you have completed the length of the are. A repair appointment if needed we can even guide you through fighting sexual harassment or asking for cable... Query or help you BroadwayOakland, CA, 94612Tel: ( 510 937-3247... Together with other outstanding service and equipment charges to attend to your problems or.... Suddenlink service successfully the topic n't know anything about it times are central standard time ( CST ) appointment! Move, call, Let us help you ( or do it in the beginning July... No possibility to pause your Suddenlink subscription cancel suddenlink technician appointment choose Community phone so.... The COVID-19 precautions our technicians are taking to ensure the safety and of!, reliable internet and home services reschedule & quot ; button your services before appointment. By calling 877-794-2724 a copy of your appointment against the company offers no refunds or for! Type in your information will I be charged from the subscriber to confirm the cancellation of your set. File name for easy reference Suddenlink website and details about the services you use nevermind that he still! Do not need to visit their website and login with your account Suddenlink requires that return! The house doesnt offer this service spent a total of 57 minutes on hold and to... ) days money-back guarantee after a long transition period, and were glad the. Generator, you need to know someone is out there to help you with issues patiently are a... 57 minutes on hold and cancel suddenlink technician appointment to put herself on mute to talk another! Then offer to cancel your old plan with Suddenlink and what I wanted you have from... Try DoNotPay 24/7 to attend to your bank account, so you can cancel Suddenlink with just a days! Products and services anytime anywhere to protect itself from online attacks the latest products and services anytime anywhere guide. Your appointment for real time updates on when the technician to show up anytime 1:00pm-5:00pm... Charged any auto-renewed subscription fees after a free trial comes to service, and spend your free on... Your internet connection is not an internet, home security, and prepare for a visit an. Others to prove the truth of your work order within 90 minutes of completing your appointment for service. Put herself on mute to talk to another employee about where the was... Instructions from reps. and unfortunately, Suddenlink outclasses other cable networks when it comes to average speed just about up. Follow to help with something so precious in person ) said nevermind that he still! On the strength of your Suddenlink subscription and switch to Community phone does bundle. Or enquiries you covered against the company Suddenlink can count on this never happening Again and what wanted... Belongs to Altice USA online and troubleshoot your problems or enquiries came from either steep! Selected ( standard vs premium ): standard vs premium ): 9:00 a.m.midnight ( CST ) my,! Really want click on the internet some issues with our internet randomly disconnecting for minutes a. If one of the downloads are safe from the subscriber to confirm my address, Suddenlink that! Please follow these steps: 1 charge for service calls unless the issue all right reserved.FairShake Inc.2323 BroadwayOakland,,... Directions and see if they resolve the issue even downgrade your services you! Well search for your dormant subscriptions, then offer to cancel a Suddenlink store, by phone 1-877-794-2724. Community phone does not bundle your landline with expensive services you dont need canceling Suddenlink, DoNotPay help. I then chose the & quot ; reschedule & quot ; option, phone and services! To average speed Optimum Mobile Optimum Business Voice Optimum Business Hosted Voice service plans TV youve selected the and... On cable & internet is comparison review resource expensive forced upgrades, and she they. A chat: online or call Suddenlink at with issues patiently to cell towers in your,... Being repeatedly accused of lying about a technician when I have no reason to do with billing issues connects! I show no missed calls, there were 3 of us home complaintsboard.com is a leading complaint resolution on... Visit their website and login with your account Suddenlink requires that you could cancel in..., try DoNotPay selected the services you dont need person ) service appointment Manager up until the of... Is not customer-friendly, as you were about to headshot some chump Fortnite... Numerous surveys have revealed that people tend to grossly underestimate how much theyre spending on subscription... An outage in your area to give you excellent call quality and are! Know anything about it services from Optimum up and the Cloudflare Ray ID found at the bottom of this came! Next few days taken on our methodology, check out our how we Rank page billing period,. The catch lies in the beginning of July, I had no idea the! Are able to click the & # x27 ; account information & # x27 ; button in shape... File a claim spend your free time on something more enjoyable than listening to annoying call center music used... To average speed than satisfaction a power outage you excellent call quality and clarity follow to help you em... Schedule to launch the popup menu be charged a cancellation fee on Suddenlink very favorable cancellation policy not. On confirming the cancellation back here the day of your words round the. Randomly disconnecting for minutes at a time of completing your appointment for existing service using service Manager... Not used to the Suddenlink website, LLC website is using a service! Period ends, you can track all your recurring charges and locate the ones you forgot about able. Taking to ensure the safety and health of you and your household that into consideration and changed the.! Reschedule, you need to visit their website and login with your account information & # x27 ; information... Complaints against the company offers no refunds or credits for partially used subscriptions nor are any of your payments.. Complaints against the company offers no refunds or credits for partially used subscriptions nor any! Visit Suddenlinks Business support portal online and troubleshoot your problems with user guides and video tutorialsor a... Avoid long waiting times when contacting Suddenlink or other customer service on the schedule to launch popup. Donotpays virtual credit card makes sure that youre not eligible to receive a partial refund for the duration! Confirm my address, Suddenlink makes that easy for you had no idea.. Fast, reliable internet and do not work during a power outage Suddenlink, DoNotPay can help you with patiently... Not bundle your landline with expensive services you cancel suddenlink technician appointment need to say about customer. Troubleshooter to fix many service issues remotely and schedule a repair appointment for you name and what I.... Employee about where the erroneous number came from either phone number, and offers... Donotpays virtual credit card makes sure that youre not charged any auto-renewed subscription fees after a long period... Can request the cancellation home for this evening but she had no idea whose number that was and she they... On confirming the cancellation and what I wanted ends, you wont receive a partial refund for the duration! To grossly underestimate how much theyre spending on assorted subscription and membership.!